Provider Reviews | CompareInternet.com

Provider Reviews

Find Internet Providers in your area
Rosslyn Elliott

Written by Rosslyn Elliott - Pub. Aug. 20, 2024 / Updated Sep. 26, 2024

Find Internet Providers in your area
Best Service
att Internet
Good value on fast fiber speeds Fiber not available in all areas
Speeds: 100 Mbps - 5000 Mbps
Prices: $55 - $245
Best Coverage
viasat Internet
Wide coverage means 99% of U.S. households can get satellite internet Slower than fiber or cable internet
Speed: 150 Mbps
Price: $99.99
Best Consistent Speed
spectrum Internet
Gigabit download speeds and a reputation for reliability Hybrid fiber coaxial (cable) is not as fast as the top fiber plans
Speeds: 500 Mbps - 1000 Mbps
Prices: $50 - $70

Our Staff Reviews

When you’re looking for the best internet options in your area, you need some expert insight and a comprehensive review. That’s why we offer our staff reviews by video, so you can get all the information you need on a provider in just a few minutes. See how each ISP stacks up to the competition as we  evaluate pros and cons on internet speeds, prices, customer support, and more!
Windstream
Windstream
4.2

Kinetic by Windstream offers fast, reliable fiber

See more
CenturyLink
CenturyLink
3.3

CenturyLink’s DSL internet has wide coverage but slower speeds

See more
Brightspeed
Brightspeed
4.0

Brightspeed's large network offers customers a planned transition from DSL to fiber

See more
Fidium Fiber
Fidium Fiber
4.3

New kid on the block: Fidium Fiber offers good pricing, fast fiber

See more
Viasat
Viasat
3.9

Viasat delivers quality satellite internet with good range of prices and speeds

See more
Spectrum
Spectrum
4.2

Spectrum offers gigabit speeds and great bundle deals

See more
Ziply Fiber
Ziply Fiber
3.9

Ziply Fiber offers all-fiber service with great pricing, but many customers still only have DSL option

See more
WOW!
WOW!
4.0

WOW! delivers fast, reliable internet with very attractive pricing

See more
Frontier
Frontier
3.8

Frontier has great fiber speed and pricing, but DSL will be slower

See more

Check out our reviews for other providers

We strive to give you a complete picture of your internet choices, which is why we provide expert staff reviews on all the top national ISPs. Learn all about reliability, data limits, annual contracts, and hidden fees. Get the latest updates on which internet providers really have the best prices, and whether you can expect price hikes down the road.
Quantum Fiber
4.3
Quantum Fiber

Quantum Fiber brings superior internet speeds and reliability at an appealing price

See more
Optimum
3.5
Optimum

Optimum features good speeds but poor customer satisfaction scores

See more
Metronet
4.4
Metronet

Metronet offers fiber internet’s superior performance with good promotional prices

See more
EarthLink
3.5
EarthLink

Earthlink is known for great customer service but higher initial prices

See more
Verizon
4.5
Verizon

Verizon Fios delivers lightning-fast speeds and competitive, straightforward pricing

See more
Lumos
4.0
Lumos

Lumos Fiber is building out a strong, fast network in several states

See more
Cox
3.5
Cox

Cox offers gigabit download speeds, but at higher prices than competitors

See more
Xfinity
3.5
Xfinity

Xfinity has great promotional prices, but higher long-term rates and fees

See more
Astound Broadband
3.8
Astound Broadband

Astound Broadband brings high speeds at low promotional prices, but watch out for price hikes

See more
Bluepeak
4.0
Bluepeak

Bluepeak brings ultra-fast fiber internet to overlooked cities in the central U.S.

See more
Breezeline
3.5
Breezeline

Breezeline offers low initial prices, but follows with big price increases

See more
Consolidated Communications
4.0
Consolidated Communications

Consolidated Communications offers DSL and some fiber in select areas

See more
GoNetSpeed
4.1
GoNetSpeed

GoNetSpeed brings a strong, fast fiber alternative to the Northeast, Missouri, Alabama

See more
Google Fiber
4.0
Google Fiber

Google Fiber brings top speed and reliability but no bargain prices

See more
Mediacom
3.5
Mediacom

Mediacom offers low monthly promo prices, but check for data caps and price hikes

See more
Midco
3.8
Midco

Midco delivers fast, reliable internet at reasonable prices

See more
Sparklight
3.7
Sparklight

Sparklight from Cable One offers fast, reliable internet but no great deals

See more
T-Mobile
4.3
T-Mobile

T-Mobile offers fixed wireless home internet with unique 15-day “test drive”

See more
TDS Telecom
3.5
TDS Telecom

TDS Telecom is all over the map with its performance

See more
Hughesnet
3.3
Hughesnet

Hughesnet delivers solid satellite internet, but performance lags behind the competition

See more

What is Cable Internet?

Cable internet is very popular across the United States. Because cable internet works through the same copper cables as cable TV, 85% of American households can get a cable internet connection.

That’s good news, because cable is the second-fastest type of internet on the market, after fiber internet. Right now, major cable providers can give you download speeds up to a gigabit (1000 Mbps).

Upload speeds for cable are not nearly as fast. With most cable connections, you won’t get over 50 Mbps upload speed.

Still, good cable upload speed is satisfactory for most people, because it can handle online gaming, videoconferencing, and remote work. And most cable internet plans have either no data caps or very generous data caps, which means you can use plenty of data every month.

Pros

Gigabit download speeds Widespread coverage No data caps or generous data caps

Cons

Slower upload speeds Prices are higher than some fiber Storms can cause damage and outages

What is Fiber Internet?

Fiber internet is the most advanced internet technology on the market.

If you’re lucky enough to have fiber available in your area, you will get gigabit speeds (1000 Mbps) and perhaps even multi-gigabit speeds. Some fiber internet providers are offering speeds up to 10 gigabits per second (Gbps) of even 50 Gigs!

But fiber internet has another distinctive feature even greater than its lightning-fast speeds. Fiber speeds are symmetrical. In other words, your upload speed is just as fast as your download speed.

That’s revolutionary. All other internet types have much slower upload speeds than download speeds. For example, a fast cable internet plan might have download speeds of 1000 Mbps, but upload speeds would only be 35-50 Mbps.

For anyone who loves online gaming or works at home with large file uploads, fiber is a major advantage. It means there are no limits to the speed and smoothness of your connection. Fiber also has no data caps, so once you have fiber, you can count on the highest bandwidth and unlimited data.

There’s only one major drawback to fiber-optic internet: not everybody can get it. A recent study showed that just over 50% of U.S. households can now choose fiber internet.

Pros

Multi-gigabit speeds Only tech type with symmetrical speeds Less expensive

Cons

Only available to half of U.S. households Building fiber infrastructure is expensive Not available in rural and remote areas

What is Satellite Internet?

Satellite internet is a lifesaver that connects many people across the world who would otherwise lack any internet access. Sometimes, it literally saves lives, when first responders or the military use it for vital communications during disasters.

Satellite internet covers over 99% of U.S. households. If you have a clear view of the southern sky, you can get a satellite connection.

With recent advances in satellite technology, people who live in very remote areas can now stay in touch with loved ones and take classes online. You can even run an international business from a mountain or an island.

The most recent benefit of satellite internet has come with the rise of telemedicine. Now, even people who have trouble with transportation can visit their doctor virtually with their home internet connection.

Pros

Available to 99% of U.S. households Reliable even after natural disasters New technology is improving performance

Cons

Slower speeds than cable or fiber Prices are higher than other internet types High latency

What is DSL Internet?

DSL internet is the oldest technology still in common use across America.

In the 1990s, DSL was the latest and greatest innovation in internet speed. It replaced dial-up internet, which was maddeningly slow.

But times change, and now most DSL is far slower than cable or fiber.

The very highest DSL speeds are about 100 Mbps download/10 Mbps upload. And that is unusual. The fact is that a large number of DSL customers have speeds under 25 Mbps download/3 Mbps upload. Technically, speeds below that line mean that you don’t have high-speed internet.

But DSL internet does have wider coverage than fiber, and in some areas, DSL will be your only wired internet choice. In that case, you will have to look at the relative speeds and pricing for DSL vs. satellite internet.

Pros

Available in some areas without fiber or cable More reliable than wireless internet during rain or snow Some DSL reaches reasonable speeds up to 100 Mbps

Cons

Usually much slower speeds, often below 20 Mbps Prices are higher than fiber or cable for the performance delivered Speeds slow down with greater distance from central office

What is Fixed Wireless Internet?

Fixed wireless internet is often confused with mobile service because of the word “wireless.” But a fixed wireless network will give you a different experience than your cell phone’s mobile internet connection.

Fixed wireless is also known as 4G LTE or 5G.

The main difference between your cell phone’s internet access and a fixed wireless connection is that fixed wireless is home internet. Though your internet signal is broadcast from a tower, like a cell phone signal, it travels from one “fixed” point to another. So, for example, there could be a wireless tower three miles from your home. Your signal will travel from that fixed point to a fixed antenna-receiver at your home.

In this way, fixed wireless is much like satellite service, because it does not require any cables to reach you. It’s not too surprising, then, that fixed wireless is known for a similar set of pros and cons as satellite internet.

Pros

Availability without wired infrastructure Lower latency than satellite Scalability – easily expanded for more users

Cons

More limited speeds than cable or fiber Data caps Weather interference

Comparing connection types: which is best for you?

The five major internet technologies offer many ways for you to connect to fast, reliable internet. Digital opportunity is crucial for jobs and education, so it’s a real positive that internet access is improving across the U.S.

Which provider and tech type you choose will depend on what is available in your area. You can find out easily what providers and plans are available in your area by entering your zip code here at CompareInternet.com

Here is a quick overview of what you should expect from each of the internet types.

Internet typeProsCons
Fiber
Blazing-fast speeds
Lowest monthly prices
Limited availability
More complex installation
Cable
Gigabit download speeds
Widespread coverage
Slower upload speeds
Higher prices than fiber
Satellite
99% availability
Survives natural disasters
Higher prices and data caps
High latency connection
DSL
Wide availability
More reliable than wireless
Slow to very slow speeds
Weak for high-data tasks
Fixed Wireless
Lower latency than satellite
Faster speeds on way with 5G
4G LTE still has slow speeds
Data caps

Resources

Our site has lots of handy pages that give you key info about internet speed. See which of these quick overviews will help you get up to speed!

Get the best available price
Learn to negotiate your internet bill
Explore senior discounts
Find the providers who offer special rates
Switch internet providers
Get tips for a smooth changeover
Choose your best speed
Discover all internet speed options
Save money on your bill
Learn all the tricks to help your monthly budget
Make an informed choice
Know the 7 essentials when choosing an internet provider

Internet Service Provider

To set up parental controls on your home network, you can use the parental control features available in your router’s settings. Access your router’s settings through a web browser, locate the parental control section. You will be able to block specific websites or set up time limits for internet access for certain devices.

To set up a static IP address for a device on your home network, access your router’s settings through a web browser. Locate the DHCP or LAN settings section and find the option for assigning static IP addresses. Enter the MAC address or select the device you want to assign a static IP to, and specify the desired IP address. Save the settings, and the device will use the assigned static IP address on your home network.

To cancel your home internet service, contact your internet service provider (ISP) and inform them of your intent to cancel. They will guide you through the cancellation process, which may involve returning any rented equipment and settling any outstanding balances. Be sure you know about any early termination fees if you are on a contract. Document any communication for reference.

A data cap is a limit set by your internet service provider (ISP) on the amount of data you can upload or download within a given billing cycle. If you exceed this limit, your ISP may charge you extra fees or throttle your internet speeds. Not every ISP requires data caps: many providers offer unlimited data..

The average internet speed for residential users can vary depending on your region. In general, speeds can range from a few megabits per second (Mbps) to hundreds of Mbps for download and upload speeds. Here at CompareInternet.com, we’ll show  you specific internet plans available to you so you can determine the speeds available in your area.