AT&T vs. Brightspeed Internet Providers Compared

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AT&T Vs Brightspeed

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Rosslyn Elliott

Written by Rosslyn Elliott - Pub. Jul. 27, 2023 / Updated Oct. 11, 2024

You are currently comparing:

AT&T Vs Brightspeed

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Plans starting at: $55

Popular Package: AT&T FIBER - INTERNET 5000

Download speeds up to: 5 Gbps

Connection Types: Fiber & DSL

Call today & find the best AT&T internet deals
1-844-637-5162

Plans starting at: $29

Popular Package: Up to 2Gbps

Download speeds up to: 2 Gbps

Connection Types: Fiber

Call today & find the best Brightspeed internet deals
1-833-970-4123

AT&T Staff rating

4.8

Industry-leading fiber internet speeds and strong reliability from AT&T

AT&T Fiber can support all your data-intensive internet activities, now and in the future. AT&T continues to lead the industry with multi-gigabit (5000 Mbps) internet speeds available in select areas and more speed on the way. When you add no contracts, no equipment fees, no data caps, and a reputation for reliable customer service, AT&T is a superior choice for all-fiber internet. In areas where only AT&T copper service is available, customers should also check other options and compare speeds and pricing.

PROS

Good value on fast fiber speeds No data caps or equipment fees Highly rated customer service

Cons

Fiber not available in all areas Comparatively high prices on DSL/copper Fee charged if you choose pro installation
Call today & find the best AT&T internet deals
1-844-637-5162

Brightspeed Staff rating

4.0

Brightspeed's large network offers customers a planned transition from DSL to fiber

Brightspeed is a brand-new ISP that started its internet service to customers in October 2022. Brightspeed bought out many networks previously owned by CenturyLink. That purchase instantly made Brightspeed the 12th-largest ISP in the U.S. [1] The company’s mission is to bring fiber internet to as many customers as possible, as soon as possible. Brightspeed currently has gigabit fiber service up and running in six states. The internet provider plans to build out fiber to an impressive 3 million locations in the next five years [2]. Brightspeed’s goal to provide fiber to underserved areas is a worthy one. By creating more lightning-fast fiber infrastructure for those who don’t currently have access, Brightspeed will bring opportunity to at least 20 states in the Midwest, South, and on the East Coast. Customers will have ample support for remote jobs and responsive, smooth access to thousands of educational options online. All Brightspeed customers get the advantages of unlimited data and no contracts. Brightspeed also offers competitive, transparent pricing for their fiber plans. If customers are still on DSL, they will have to be patient with slower speeds while they wait for the fiber to arrive. The good news is that fiber is coming soon, based on the buildout plans.

PROS

Attractive, transparent pricing for fast fiber speeds No data caps or contracts, free premium modem with fiber plans Rapid fiber buildout in progress

Cons

Some customers on DSL will wait for fiber buildout Slower speeds for DSL service New company still building operations
Call today & find the best Brightspeed internet deals
1-833-970-4123

AT&T Pricing

4.5

AT&T Fiber internet is affordably priced given its high quality and dependability

AT&T offers reasonable fiber pricing with first-tier fiber internet plans currently starting around $55/month. AT&T won’t always offer you the lowest price for fiber in your area. But AT&T will offer you the low end of industry standard prices. For those prices, you’ll often get higher internet speeds from AT&T than from the competition. You will get good value for the internet speed you’re buying. AT&T Fiber’s advantage is that their fiber connections give you equal download and upload speeds. So, even if AT&T Fiber and a cable provider offer you the same price for a speed they both call “300 Mbps,” you will not be getting the same speeds from fiber and cable providers. All cable internet may have high download speeds, but has much slower upload speeds (usually around 10-20 Mbps). AT&T Fiber will give you the same upload speed as your download speed for your monthly price. Having upload speed equal to your download speed can make a big difference for real-time activities such as video streaming and gaming. Fiber also offers low latency, which you’ll see in a ping test. So overall, you are getting more for your money with a fiber internet plan, even when fiber and cable plans advertise the same prices and download speeds. There’s one drawback to AT&T’s pricing. AT&T’s copper-wired service (DSL/ IPBB) is priced at around the same as its first-tier fiber plan. This price is higher by Mbps given that copper service is much slower and less reliable than fiber. We hope AT&T will consider lowering the price of its copper service to give better value to DSL/IPBB customers.
Call today & find the best AT&T internet deals
1-844-637-5162

Brightspeed Pricing

4.0

Brightspeed offers a very good deal on fiber internet with simple and straightforward pricing

One of Brightspeed’s real strengths is transparent pricing. Currently, there are no data caps, and no required contracts, which means you won’t get hidden fees popping up on your monthly bills as you will with many other ISPs. Brightspeed internet plan prices are excellent for fiber internet. The best part is that there are no surprise price hikes after promotional rates, which is standard practice with other providers. With Brightspeed Fiber, you can count on consistent pricing that gives you a lot of speed for a very attractive monthly cost. Brightspeed DSL pricing is not quite as good a deal because a DSL user’s internet speed and performance will be so much lower. But Brightspeed DSL may still be your best option if you have no other available cable or fiber providers in your area. Brightspeed is an active supporter of the federal Affordable Connectivity Program. If you qualify for the program, which offers payment assistance for lower-income households, Brightspeed will match your ACP payment assistance. This very unusual benefit will result in your internet service being free of charge or almost free.
Call today & find the best Brightspeed internet deals
1-833-970-4123

AT&T Reliability and Performance

5.0

Decades of growth give AT&T reliable infrastructure and sophisticated operations

As the third-largest ISP in the United States, AT&T has massive corporate size and history on its side. AT&T’s home internet serves over 100 metro areas in 22 states, with over 19 million fiber internet passings [1] [2]. AT&T provides strong infrastructure and tech support. With 99% reliability for your internet connection, AT&T Fiber service is less likely to be disrupted by outages or slowdowns than many other internet providers [3]. AT&T’s reliability rating is higher than some other ISPs because AT&T customers do not have to work with internet data caps. Many internet service providers have soft data caps. When you hit your data allowance for the month, your ISP will throttle your internet. Your internet speed will slow down to the point that only the simplest email tasks will be possible. You won’t be able to do complex web browsing, streaming, or your other usual internet tasks. In other words, your internet will become unreliable when you hit the limits of your data caps. AT&T and other providers with no data caps give you peace of mind because you won’t suddenly lose most of your internet functionality in the third week of the month. Unlimited data is a major bonus for your internet connection’s reliability.
Call today & find the best AT&T internet deals
1-844-637-5162

Brightspeed Reliability and Performance

3.8

Brightspeed Fiber will offer premium gigabit speed and reliability, but DSL performance will vary

If Brightspeed Fiber is available in your area, you will be getting fiber’s well-known gigabit speeds as well as a fiber connection that doesn’t slow down or glitch. Brightspeed Fiber will equip you for any internet activities you like, including online gaming, videoconferencing, and HD streaming on multiple devices. Like most fiber connections, Brightspeed will give you symmetrical upload and download speeds—an amazing advance over previous technologies. If Brightspeed is still offering DSL in your area, your performance and speed will vary depending on your location. Your download speed and your upload speed with a DSL connection will be slower than with fiber internet. You also may have higher latency than you will with fiber or cable. You can check your actual speed with our internet speed test. In many areas where Brightspeed offers DSL, there is no fiber or cable option yet. So Brightspeed may still be your best bet. You can order DSL and look forward to your turn on Brightspeed’s fiber installation list. And with the rapid pace of their planned fiber expansion, you might be next!
Call today & find the best Brightspeed internet deals
1-833-970-4123

AT&T Equipment, Installation and Bonus Features

5.0

AT&T offers no equipment fees, optional self-installation, extra cybersecurity features

As long as you have AT&T internet service, you will also get to use an internet gateway at no charge [4]. (This gateway is a modem/router combo known as AT&T Smart Wi-Fi.) Your plan may also include a free Wi-Fi extender depending on your terms. If you order AT&T Fiber, technicians will install an ONT (optical network terminal) and a fiber jack or ethernet jack. Professional installation from AT&T will cost you $99 for either copper internet or fiber installation. If you are planning to order copper-based internet (DSL/IPBB) and there is already a dual-port phone jack in your home, AT&T can mail you a self-installation kit at no charge. You can even self-install fiber internet if you are comfortable with a wall installation and following technical instructions. AT&T customers have access to the AT&T ActiveArmor internet security app. The app will block fraud calls and guard risky Wi-Fi connections. For a small extra monthly charge, ActiveArmor offers advanced functions such as Identity Monitoring and Reverse Number Lookup. AT&T also offers a Smart Home Manager app to manage your Wi-Fi and all smart home devices and check for outages.
Call today & find the best AT&T internet deals
1-844-637-5162

Brightspeed Equipment, Installation and Bonus Features

4.3

Brightspeed offers advanced Wi-Fi in combo modem/router

If you order a Brightspeed Fiber plan, you will get free access to a premium Wi-Fi modem with Wi-Fi 6 technology. That advanced capability will give you 3 to 4 times faster connectivity. The modem will have greater data capacity and support extended battery life for in-home devices. (Your devices will need to be compatible with Wi-Fi 6 in order to perform at this higher level.) Modems that might come with your package would include the Actiontec C3000A, the Axon C4000, the Zyxel C4000, and the Zyxel C3000Z [3]. For some other Brightspeed plans, you may pay a $15/month equipment rental fee for your combo modem and router. Installation fees will also vary with your plan. You will get free installation for a DSL self-install or a technician installation of higher-speed fiber packages. A technician installation for DSL or a first-tier fiber plan will require a one-time $99 fee.
Call today & find the best Brightspeed internet deals
1-833-970-4123

AT&T Experience & Support

5.0

AT&T Customer Service provides 24/7 tech support and ranks #1

AT&T has a robust customer support framework, including community forums, live chat, and phone assistance. Tech support is available 24/7, which can be a lifesaver if you work or study from home. Billing and account support are available from 7 AM to 9 PM CT Monday through Friday, and 8 AM to 9 PM Saturday. Those Saturday hours are especially valuable if you work Monday to Friday and can’t squeeze in personal business during the week. In 2023, AT&T ranked#1 for Customer Satisfaction in Residential Internet Service (North Central and West regions) with J.D. Power and Associates [5]. AT&T also ranked #2 in the South region.
Call today & find the best AT&T internet deals
1-844-637-5162

Brightspeed Experience & Support

4.0

Brightspeed’s customer support is robust

Brightspeed receives 4 stars for Customer Service, with a promising beginning for a new company. Brightspeed provides a 24/7 chat interface for support as well as a helpline. The company also has a website with resources and FAQs to assist with simple questions. Some helpful features on the website include a troubleshooting & outage check, a tracker to tell you where your technician is, and a service appointment manager. A “quick bill pay” function will come in handy too. The Brightspeed Fiber network is very strong and is now producing a lot of customer satisfaction. With their rapid fiber buildout and commitment to customer service, we recommend Brightspeed as a good choice for your internet service, both now and for the future.
Call today & find the best Brightspeed internet deals
1-833-970-4123

AT&T FAQ's

To order or learn more, call the number on this page or visit ATT-bundles.com.
Absolutely! AT&T provides step-by-step instructions to guide you through the process of setting up your own internet connection. By setting up your internet on your own, you can save money by avoiding the cost of professional installation. Additionally, you'll receive your Wi-Fi gateway within three business days, skipping the waiting time for a technician. The self-setup process takes around 30 minutes, allowing you to connect to the internet quickly.
AT&T offers the free AT&T Smart Home Manager app, which allows you to easily manage and personalize your home network information using your own device. With this app, you can control various aspects of your Wi-Fi network, including device management, network security, and parental controls. The app is free to use if you have one of the compatible Wi-Fi gateways listed on the AT&T website.
Yes, AT&T Internet allows you to connect multiple devices to your home network. Whether it's smartphones, tablets, laptops, or smart home devices, you can connect them all to your Wi-Fi network provided by AT&T Internet.
To optimize your Wi-Fi signal, there are a few steps you can take. Start by placing your Wi-Fi gateway in a central location within your home. Ensure that there are no obstructions, such as walls or large objects, blocking the signal. You can also try adjusting the Wi-Fi channel settings on your gateway to reduce interference from neighboring networks. Additionally, consider using Wi-Fi extenders or mesh network systems to expand your coverage area and improve signal strength in hard-to-reach areas of your home.
AT&T Fiber has no data caps. AT&T Internet has a one terabyte (TB) data cap, which is very high and will support most households with average data use.
Call today & find the best AT&T internet deals
1-844-637-5162

Brightspeed FAQ's

To order or learn more, call the number on this page or visit BrightspeedSavings.com.
Brightspeed does not impose data caps on its internet service. You can enjoy unlimited data usage without worrying about any restrictions or additional charges.
Brightspeed offers several no-cost modem options for fiber installations, including premium Wi-Fi 6-capable modems. These modems are optimized to deliver the fiber connection into your home and come with remote network support from the Brightspeed customer success team. Newer fiber installations may include the Calix Wi-Fi router and mesh Wi-Fi extenders at no additional charge.
Yes, you can choose to provide your own Wi-Fi router if it meets certain specifications, such as maximum bandwidth capability equal to your purchased internet speed, a 1 Gbps Ethernet WAN port, DHCP to obtain a WAN IP Address, the same or newer Wi-Fi technology as your connected devices, accurate auto-channel selection, and firewall support. However, by using your own router, you won't get the benefits of using a Brightspeed modem, such as built-in security features and technical support from the Fiber Customer Success Team.
Restarting your modem/router (gateway) is often the first step in troubleshooting connection problems. You can simply unplug it for 30 seconds and then plug it back in.
Brightspeed provides special programs to support low-income customers. They offer affordable internet options and participate in initiatives like the Affordable Connectivity Program to ensure that everyone has access to reliable and affordable internet service. Your customer support rep can help you set up your ACP benefit if you qualify.
Yes, Brightspeed is actively expanding its fiber infrastructure to provide high-speed internet access to more areas. They are committed to improving connectivity and delivering reliable fiber-optic internet service to customers. For specific information about the availability of fiber in your location, please contact the Brightspeed customer support team.
Call today & find the best Brightspeed internet deals
1-833-970-4123

AT&T Internet Plans

PlanService TypeDownload SpeedMonthly Price
AT&T FIBER - INTERNET 5000Fiber InternetUp to 5,000 Mbps †† Only $245*/mo. w/ No Annual Contract
*Offers and availability may vary by location and are subject to change. Read more
AT&T FIBER - INTERNET 2000Fiber InternetUp to 2,000 Mbps Only $145*/mo. w/ No Annual Contract
*Offers and availability may vary by location and are subject to change. Read more
AT&T FIBER - INTERNET 1000Fiber InternetUp to 1,000 Mbps Only $80*/mo. w/ No Annual Contract
*Offers and availability may vary by location and are subject to change. Read more
AT&T FIBER - INTERNET 500Fiber InternetUp to 500 Mbps Only $65*/mo. w/ No Annual Contract
*Offers and availability may vary by location and are subject to change. Read more
AT&T FIBER - INTERNET 300Fiber InternetUp to 300 Mbps Only $55*/mo. w/ No Annual Contract
*Offers and availability may vary by location and are subject to change. Read more
Internet 100DSL InternetUp to 100 Mbps Only $60
*Offers and availability may vary by location and are subject to change. Read more
Call today & find the best AT&T internet deals
1-844-637-5162

Brightspeed Internet Plans

PlanService TypeDownload SpeedMonthly Price
Three months free! $200 Reward Card. Free premium modem.
Up To 2GbpsFiber InternetUp to 2,000 Mbps Only $99
*Offers and availability may vary by location and are subject to change.
Three months free! $20 OFF for 12 months. No equipment fees.
Faster 600MbpsFiber InternetUp to 600 Mbps Only $45
*Offers and availability may vary by location and are subject to change.
$20 OFF for 6 months. No equipment fees
Fast 300MbpsFiber InternetUp to 300 Mbps Only $29
*Offers and availability may vary by location and are subject to change.
Three months free! $100 Reward Card. Free premium modem.
Up To 1GbpsFiber InternetUp to 1,000 Mbps Only $75
*Offers and availability may vary by location and are subject to change.
Call today & find the best Brightspeed internet deals
1-833-970-4123

AT&T Customers Review

4.5
Pricing
4.5
5.0
Reliability & Performance
5.0
5.0
Equipment, Installation & Features
5.0
5.0
Customer Experience & Support
5.0
4.8
Overall Rating
4.8
Angela Parsons
1.0
from Lawrenceville, GA on April 2025
They suck
michael haynes
1.0
from Taylorsville, KY on April 2025
download is only 3.21 & upload is 0,43 its a wonder that anything works in my house
DaN U
2.3
from Whiting, IN on April 2025
If more providers where in the area I would drop them in a heart beat. Over priced.
Vanessa Avila
1.8
from Magnolia Springs, AL on April 2025
El equipo es un practico, al igual que la instalación pero aun así no vale la pena, realmente es super lento de muy mala señal. Lo contrate para hacer mis tareas pero no es de ayuda pues se demasiado lento, estoy muy arrepentida de haber contratado este servicio, es realmente pésimo, si quieren contratar este servicio mejor analicen otras opciones.
James Peralta
3.3
from San Diego, CA on April 2025
Internet cutoff a lot lately I'm watching my TV and cutoff
Call today & find the best AT&T internet deals
1-844-637-5162

Brightspeed Customers Review

4.0
Pricing
4.0
3.8
Reliability & Performance
3.8
4.3
Equipment, Installation & Features
4.3
4.0
Customer Experience & Support
4.0
4.0
Overall Rating
4.0
Matthew T
5.0
from College Dale, TN on April 2025
Ian and Kevin worked hard to get fiber set up at my new house fast! Ian got all of the Ethernet ports set up in most of the rooms. Everything is working perfectly!
Marie Collins
5.0
from Greeneville, TN on March 2025
Love the speed
Marcia
5.0
from Mc Leansville, NC on March 2025
So far my internet has b
James Taylor
5.0
from Vermilion, OH on March 2025
only had Brightspeed for a week. very satisfied so far. Anxious to see what the future holds.
Billy R
4.3
from Tarboro, NC on March 2025
Service was done on time. Very polite and knowledgeable installer. Service works great so far.
Call today & find the best Brightspeed internet deals
1-833-970-4123