* Limited to new customers only with AutoPay and paperless billing. Subject to change. Prices do not include taxes, installation, optional equipment, and other charges. Additional terms and restrictions apply.
Taxes & Fees Limitations Prices exclude taxes, fees, and other charges (e.g., equipment, installation, service call, usage-based or separately billed charges, and cost recovery fees). Offers and services, along with rates, equipment pricing, taxes, fees and other charges, which are subject to change.
AutoPay and Paperless Billing Offer requires enrollment in AutoPay and paperless billing. AutoPay credit of $10 per month applies only after enrollment and may take up to one billing cycle from time of AutoPay enrollment to appear on your bill. Your bill for WOW! services automatically increases if you fail to maintain AutoPay ($10 per month) and Paperless Billing ($4 per month).
Plans starting at: $50
Popular Package: CenturyLink internet - Up to 940Mbps.
Download speeds up to: 940 Mbps
Connection Types: Fiber & DSL
Call today & find the best CenturyLink internet deals
1-833-943-6858
Plans starting at: $25
Popular Package: Fiber 5 Gig
Download speeds up to: 5 Gbps
Connection Types: Fiber & Cable
Call today & find the best WOW internet deals
1-833-864-0259CenturyLink Staff rating
CenturyLink’s DSL internet has wide coverage but slower speeds
CenturyLink is a DSL internet provider owned by a parent company known as Lumen Technologies. Lumen is the seventh-largest ISP in the U.S., based on its combined internet service in both DSL and fiber. Lumen serves a total of about 3 million customers [1]. CenturyLink is the DSL brand owned by Lumen. The fiber brand of Lumen is now known as Quantum Fiber. This review will focus on the CenturyLink DSL half of the Lumen brand. We will cover Quantum Fiber in a separate review, because the two brands provide very different technologies. If your only available internet is CenturyLink, your DSL connection is likely to be slower than if you have cable or fiber. DSL speed can vary widely depending on your neighborhood and even on the wiring in your home. But CenturyLink, like most DSL companies, will charge you the same price for a slow 10 Mbps download speed as for 100 Mbps download speed. It’s luck of the draw, with no price break for slower service. DSL customers just aren’t getting the same kind of value that fiber customers are getting. And that’s one probable reason that Lumen separated its two brands. Now, it should be easy to tell what you’re getting – mostly. CenturyLink is DSL, and Quantum Fiber is all-fiber. On websites that still mix the two names, though, the speeds of each plan will often be a giveaway. CenturyLink sold half of its DSL network to Brightspeed in 2022. CenturyLink now has a very unusual coverage footprint: think of it as the Western half of the United States, minus California, plus Florida.PROS
Consistent prices with no built-in price hikes No data caps for DSL plans DSL is sometimes faster than satellite or fixed wireless, depending on the location
Cons
DSL offers little speed for the money compared to fiber or cable DSL speeds vary widely and are sometimes below broadband speed Customer service gets poor reviews from many customers
Cities with CenturyLink availability
Call today & find the best CenturyLink internet deals
1-833-943-6858WOW Staff rating
WOW! delivers fast, reliable internet with attractive pricing
WOW! (WideOpenWest) serves customers in 6 states—Michigan, Alabama, Tennessee, South Carolina, Georgia, and Florida [1]—and is the smallest cable internet provider on our list [2]. WOW! serves over 2 million residential, business, and wholesale consumer subscribers, which is still a smaller base compared to industry cable internet giants like Xfinity and Spectrum [3]. Notably, it serves 470,400 high-speed data subscribers as of December 31, 2024 (down from 490,100 in 2023). But WOW! provides a model of good internet performance, operational success, and general customer satisfaction. In August 2025, WOW! (WideOpenWest) agreed to be acquired by DigitalBridge Group and Crestview Partners in a $1.5 billion transaction valued at $5.20 per share [4]. WOW! uses a hybrid fiber-coaxial (HFC) network, like the biggest national cable providers. That technology allows WOW! to provide up to 1,200 Mbps download speed and 50 Mbps upload speed. WOW! also features very low introductory plan prices, far lower than most cable internet providers. Though prices will rise after the first year, you’ll still pay about $20 less for most WOW! plan speeds than you would with Spectrum or Xfinity. And WOW! scores above average for customer satisfaction too.PROS
Best prices for cable service Good customer satisfaction Gigabit download speeds
Cons
Limited area of coverage Data caps Slower upload speeds
Cities with WOW availability
Ada
Albion
Allen Park
Altamonte Springs
Alto
Ann Arbor
Apopka
Appling
Ashford
Athens
Atlanta
Auburn
Auburn Hills
Auburn University
Augusta
Avon
Awendaw
Bancroft
Bascom
Bath
Battle Creek
Bay Pines
Beech Island
Belding
Belle Mina
Belleair
Belleair Bluffs
Belleville
Bellevue
Belvedere
Berkley
Beverly Hills
Call today & find the best WOW internet deals
1-833-864-0259CenturyLink Pricing
CenturyLink DSL charges high prices for widely varying speeds
DSL is not one of the faster internet technologies on the market. Usually, DSL customers sign up for their plans because there is no cable or fiber internet in their areas. And that can be a valid choice if DSL will give you better performance than satellite internet, though you have to evaluate that on a case-by-case basis. Many times, DSL plans are good options for customers in rural areas. CenturyLink plans are no exception to the general qualities of DSL. You will generally pay around $50 for your DSL package, whether you get 10 Mbps download speed or whether you are lucky enough to get 100 Mbps download speed (very unusual for DSL and true for only 28% of CenturyLink DSL customers) [2]. In better news, CenturyLink’s DSL plans are free of data caps. So, despite the fact that CenturyLink’s DSL prices are high for the speeds, at least you won’t have unexpected data overage charges.Call today & find the best CenturyLink internet deals
1-833-943-6858WOW Pricing
WOW’s prices are so low they’ll WOW you
If there’s any way that WOW! can claim to have truly earned its name, it’s with low pricing. The first-tier plan will give you 300 Mbps download speed for only $25 a month. That's on the very low end of cable ISP pricing—less than $0.10 per Mbps. A lightning-fast, 1 gigabit speed from WOW! will run you $50. That’s considerably cheaper than several other major cable providers’ multi-gigabit speed plans. WOW!’s lower-speed plans do have a couple of drawbacks that may increase their otherwise excellent prices. Those drawbacks are data caps and a $14/month modem rental fee [5]. Fortunately, the equipment rental fee is optional, meaning that you can skip it if you provide your own modem/router instead. And the data caps are fairly high for the lowest-tier plans (1.5 TB/month) and very high for the 500 Mbps (2.5 TB) and 1 Gig (3 TB) plans [6]. The high caps for the faster plans make it very unlikely that you will exceed your data caps. So, just don’t go overboard and have 40 gamers playing at your house for a month. The vast majority of households will never get close the limits of a 2.5+ TB data cap.Call today & find the best WOW internet deals
1-833-864-0259CenturyLink Reliability and Performance
“But it was so fast in the ‘90s!” DSL shows its age in many locations
CenturyLink DSL uses one of the oldest internet technologies: copper cables originally designed as telephone wire. About 47% of CenturyLink customers achieve speeds up to 30 Mbps. On the flip side, a lucky 27% are able to achieve 80 Mbps or more, delivering a much better experience [5]. If DSL gives you under 10 Mbps download speed and only 1 Mbps upload speed, you won’t be able to play real-time games online with any kind of reliability. You may also experience glitching if multiple people stream or videoconference at the same time. To be fair, some DSL connections will give you faster speeds. However, if you are considering ordering CenturyLink DSL, be sure to research your other options. You can test your actual speed here to see what kind of performance your current internet connection is giving you.Call today & find the best CenturyLink internet deals
1-833-943-6858WOW Reliability and Performance
WOW! cable delivers gigabit downloads but asymmetrical upload speeds; fiber offers symmetrical multi-gigabit service
WOW's hybrid fiber-coaxial (HFC) cable network delivers download speeds up to 1,200 Mbps across approximately 99% of its service footprint [7], matching the technical capabilities of national cable providers such as Spectrum and Xfinity. Upload speeds on cable plans are capped at 50 Mbps regardless of download tier. This asymmetrical speed structure is standard for cable internet technology and sufficient for typical household activities including streaming multiple 4K devices and online gaming.
WOW's cable plans provide adequate performance for households with average internet usage patterns. The 1,200 Mbps top speed on cable supports simultaneous streaming, video conferencing, and gaming across multiple devices. However, the 50 Mbps upload limitation presents constraints for specific use cases. Users who regularly upload large files (such as video content creators), operate cloud-based backup systems, or require symmetrical bandwidth for enterprise-grade applications will experience performance bottlenecks with cable service.
In select Greenfield expansion markets, WOW offers all-fiber service with symmetrical speeds up to 5,000 Mbps for both downloads and uploads. Fiber service is currently available within 5.7% of WOW's total coverage footprint [8], concentrated in newer markets including Central Florida, Hernando County (Florida), Greenville County (South Carolina), and select areas in Michigan and Alabama [9]. The symmetrical nature of fiber service eliminates the upload speed constraints present in cable plans, making fiber suitable for bandwidth-intensive applications, heavy content creation, and households with 10+ simultaneous high-bandwidth users.
Call today & find the best WOW internet deals
1-833-864-0259CenturyLink Equipment, Installation and Bonus Features
Option to use your own modem/router or self-install your connection
With the CenturyLink DSL plan, there’s a $15 a month modem/router rental fee, which is on the high end of equipment fees. You can avoid the modem/router fee by buying your own. And that might not be a bad plan, given that you will make up the price of a typical modem/router in a year or less. You may have to pay for a professional installation, which is usually a one-time fee of $99. Fortunately, in many places you may also have the option to self-install for $15. It depends whether there is still a working CenturyLink DSL connection in your home.Call today & find the best CenturyLink internet deals
1-833-943-6858WOW Equipment, Installation and Bonus Features
Equipment rental fees are optional, self-installation is free for WOW!
All WOW! plans come with a free self-installation kit. If for any reason you’re not comfortable with self-installation, you can get pro installation for $50. Though most plans will allow you to rent a modem/router from WOW! for about $14/month, you also have the option to supply your own equipment (which removes that fee). This choice may be better for your budget if you plan to have service for more than a year. Just make sure you check with WOW! to be sure your router has compatible specs.Call today & find the best WOW internet deals
1-833-864-0259CenturyLink Experience & Support
CenturyLink runs below average in some satisfaction rankings
CenturyLink’s customer satisfaction rankings vary widely by region on the J.D. Power survey [3]. In the North Central region, CenturyLink ranks above average. In the West, CenturyLink ranks slightly below average, and in the South, CenturyLink is second from last in customer satisfaction. The North Central and West regions where CenturyLink/Quantum Fiber rank higher are also the regions in which Quantum Fiber provides most of its fiber access. The South only includes one state with fiber internet coverage, which means most of that low customer satisfaction rating is based on CenturyLink’s DSL. According to the American Customer Satisfaction Index, CenturyLink's DSL service scored 62 out of 100 in 2025, which was the same score they received the previous year. For CenturyLink and Quantum Fiber, these customer satisfaction rankings tell the story clearly. CenturyLink’s DSL service is not as likely to please you. However, be aware that there is a certain amount of online cross-marketing between the two companies. So, if CenturyLink says they are able to sell you “fiber” as they seem to imply on their homepage, all that means is that they’re going to send you to a Quantum Fiber plan if your address has fiber availability.Call today & find the best CenturyLink internet deals
1-833-943-6858WOW Experience & Support
WOW! maintains above-average customer satisfaction despite declining subscriber base
WOW scored 733 out of 1,000 in J.D. Power's North Central region study [10] and outperformed larger ISPs including Cox in the 2023 U.S. Residential Internet Service Provider Satisfaction Study [11]. This positions WOW above the cable industry average of 68 out of 100 on the ACSI scale [12], though below top fiber providers like AT&T Fiber (80) and Verizon Fios (77) [13].
Despite these satisfaction ratings, WOW's subscriber base declined 5% year-over-year from 490,100 to 470,400 as of December 2024, with revenue decreasing 8.1% to $630.9 million. These declines reflect competitive pressure from expanding fiber networks and 5G wireless alternatives rather than service quality issues.
WOW provides 24/7 telephone support and online chat daily from 7:00 AM to 11:45 PM EST [14], plus an online account management portal, and has been named a "Best & Brightest Company to Work For in the Nation" 12 times, including 8 consecutive years as of 2025.
Ultimately, WOW's regional focus enables more personalized service than national cable giants.
Call today & find the best WOW internet deals
1-833-864-0259CenturyLink FAQ's
To order or learn more, call the number on this page or visit BuyCenturyLink.com.
CenturyLink internet is an affordable DSL home internet service that offers unlimited data. It allows you to work from home, shop online, connect multiple users and devices, and stream movies. There is no annual contract, and the service is available in various speed options.
Internet availability may vary depending on your location. To check if CenturyLink internet is available in your area, enter your zip code here at CompareInternet.com. We’ll give you a complete list of providers available in your area.
CenturyLink offers either professional installation or self-installation for your internet service. Professional installation will carry a higher one-time fee but will be guaranteed to fix any issues as soon as possible. Self-installation will be less expensive and not too complicated with their self-install kit.
Yes, CenturyLink allows you to connect multiple users and devices simultaneously. Whether it's for work, school, or entertainment purposes, you can connect and use multiple devices on the same internet connection. Fiber will give you higher speeds than DSL that may work better for multiple devices.
Yes, CenturyLink provides Wi-Fi service. With Wi-Fi, you can enjoy wireless connectivity in your home, allowing you to connect your devices without the need for wired connections. The maximum internet speed available for Wi-Fi may vary depending on your location and your internet plan.
Call today & find the best CenturyLink internet deals
1-833-943-6858WOW FAQ's
WOW! does not provide a static IP address for your home internet account. But WOW! does offer home business accounts that can provide you with a static IP address.
WOW! offers security on a network level, which means you don’t have to manage it yourself. Network Security helps guard your internet connection against phishing, viruses and malware.
WOW! Internet and WOW! Whole-Home Wi-Fi can be self-installed.
Yes, you can. As long as a technician has completed the outside installation or there is an existing WOW! connection, you will be able to install and activate service using your own modem.
Take our internet speed test to find your actual upload and download speed.
The eero devices that support your Whole-Home Wi-Fi provide up to 1500 square feet of coverage per device.
Call today & find the best WOW internet deals
1-833-864-0259CenturyLink Sources
[1] Dgtlinfra.com. "Top 125 Internet Providers in the U.S.'' [2] FCC Broadband Map [3] J.D. Power. "2022 U.S. Residential Internet Service Provider Satisfaction Study." [4] American Customer Satisfaction Index. "Internet Service Providers." [5] Fairinternetreport.com. "CenturyLink"
Call today & find the best CenturyLink internet deals
1-833-943-6858WOW Sources
[1] WOW! "WOW! Q4 2024 Results, March 14, 2025."
[2] Dgtlinfra.com. "Top 125 Internet Providers in the U.S."
[3] Wikipedia.org. "Wide Open West."
[4] PRNewswire.com "WideOpenWest (WOW!), Inc. to be Taken Private by DigitalBridge Group, Inc. and Crestview Partners in $1.5 Billion Transaction."[5] WOW!. "Equipment Rental Fees."
[6] Wow! "What are monthly data usage plans?" [7] SEC. "WideOpenWest 10-K Filing, December 31, 2024." [8] BestNeighborhood.org. "WOW coverage maps." [9] PRNewswire.com. "WOW! Reaches 100,000 Homes Passed Market Expansion Milestone; On Track to Reaching Goal of Adding 400,000 Additional Homes to its Footprint."[10] JDPower.com. "2023 U.S. Residential Internet Service Provider Satisfaction Study."
[11] JDPower.com. "Can You Reach Me Now? Wireless Internet Providers Certainly Can and with High Levels of Satisfaction, J.D. Power Finds." [12] ACSI. "Press Release Telecommunications Study 2024, June 4, 2024." [13] Telecompetitor. "Customer Satisfaction Index: AT&T Repeats as Top Fiber Broadband Provider." [14] WowWay.com. "Contact Us."Call today & find the best WOW internet deals
1-833-864-0259WOW Accolades
Call today & find the best WOW internet deals
1-833-864-0259CenturyLink Internet Plans
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1-833-943-6858WOW Internet Plans
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1-833-864-0259CenturyLink Customers Review
Pricing
3.5
Reliability & Performance
3.0
Equipment, Installation & Features
3.5
Customer Experience & Support
3.0
Overall Rating
3.3
Elizabeth Wunsch
from Glendale, AZ on October 2025
They are canceling all broadband dsl internet in my neighborhood, no more landline or internet. There are no other fiber, dsl or broadband opportunities in my neighborhood.
Craig B
from Arcadia, FL on September 2025
We've had CenturyLink Internet and Phone at our school for 11 years now, with a max download speed of 20mbps (10mbps x2, dual-band....). We have two land-lines; one for our main business number and a dedicated line for fire monitoring. We have no other cabling/wiring in our area; cellular is ok for the most part and satellite is nearly cost prohibitive for our non-profit. However, we're now faced with making some tough choices for our Internet, phones and fire monitoring. CenturyLink has not paid much attention to their phone and DSL lines (in this part of SW Florida, at least), pretty much since their acquisition by Lumen years ago. We routinely get error messages on our fire monitoring line and our Internet is ok at best. Fortunately, we do not require a lot of download speed or bandwidth at our preschool, but the lack of line maintenance and the delays in getting tech support to come and fix the lines is getting ridiculous.
Veronica Perkins
from Gordo, AL on September 2025
So slow we can’t stream anything
Lisa S
from Casco, WI on August 2025
Absolutely crap. Slow, doesn’t want to work. Not reliable.
Sharon Tillman
from Loveland, CO on August 2025
They are saying we have to switch to Quantum Fiber which cost more and we aren't happy about that.
Call today & find the best CenturyLink internet deals
1-833-943-6858WOW Customers Review
Pricing
4.0
Reliability & Performance
4.0
Equipment, Installation & Features
4.0
Customer Experience & Support
4.0
Overall Rating
4.0
Ann Enghardt
from Warren, MI on August 2025
I pay $64 for internet per month. I would like the $30/month plan.
Vickie Eller
from Charlotte, MI on April 2025
Prices go up every month started at 50 then it went to 64.99 now it's at 83.99 I need different internet in my area
Jocelyn Peck
from Atlanta, GA on March 2022
Sonia Fry
from Warren, MI on January 2022
Tyler Martinez
from Evans, GA on November 2021
Call today & find the best WOW internet deals
1-833-864-0259
