Name: GoNetSpeed Internet Review 2024
Item: GoNetSpeed Internet Review 2024
Rating: 4.1

GoNetSpeed Staff Review

4.1

GoNetSpeed brings a strong, fast fiber alternative to the Northeast, Missouri, Alabama

GoNetSpeed is among the top 50 internet providers for size, but the company serves an unusual patchwork area across the eastern United States [1]. Based in Oneonta, Alabama, GoNet Speed also serves customers in Missouri and several states in the Northeast, including Maine, Vermont, Connecticut, New York, Pennsylvania, West Virginia, and Massachusetts. That’s a far-flung service footprint, but apparently it works, as GoNetSpeed gets unusually positive reviews from Reddit users [2]. GoNetSpeed is rapidly building out 100% fiber in its service areas, which is why its customers are very happy with what they are getting [3]. GoNetSpeed also does have some legacy DSL networks that it is supporting during the fiber buildout. The company is relatively new, formed out of a merger of six companies in 2021. Overall, GoNetSpeed’s 100% fiber connection is going to give you a premium internet experience. Advanced technology and strong customer reviews mean that GoNetSpeed is a strong choice among your internet options.

Pros

Provides fast fiber internet to new areas Pricing is reasonable by industry averages Fiber brings symmetrical speeds and reliable performance

Cons

Coverage is limited to a handful of states Pricing varies by location and increases after promotional rates expire Fiber is not yet available to all customers

Pricing

4.0

Good prices for high speed and performance, but prices vary by location

Overall, GoNetSpeed delivers fiber’s lightning speed at reasonable prices that are competitive with most other cable and fiber providers. Prices for GoNetSpeed plans currently vary from about $40 as a promo rate for the first-tier plan to $100 as a promo rate for 2 Gigabit speeds. Your location will change your pricing, though, and may even change your promotional discount. For example, at the time of this writing, prices were lower in Trumbull. Connecticut for the 500 Mbps plan than they were in Biddeford, Maine. But Maine had lower prices than Biddeford for the upper-end speeds, especially the 2 Gigabit plan which was a full $25/month cheaper in Maine. Countering those price differences is the notice on the webpage for each state about how much your prices will rise when your promo rate runs out after the first 12 months. In Connecticut, your prices will only rise by $10/month. But in Maine, they will rise by $15/month. These variations in pricing from state to state mean that you’ll still get a good deal, but you need to pay close attention to your offer. On the bright side, though, once you narrow down your location, GoNetSpeed makes it easy to see your monthly plan prices and any extra fees you might choose. So, this company earns solid marks for transparency in pricing. GoNet Speed is also offering “streaming bundles” with internet service, a deal that means you will save off the retail price of the streaming live TV service you order. For example, GoNetSpeed’s bundle currently saves you $7 per month off regular pricing for Hulu’s live TV service. Like many fiber internet providers, GoNetSpeed has no data limits and does not require annual contracts. That’s good news for your wallet, as it means no surprise charges on your monthly bill.

Reliability and Performance

4.5

GoNetSpeed offers up to 2 Gigs symmetrical fiber speeds

If you get fiber internet from GoNetSpeed, you will be happy with the premium performance of fiber-optic technology. Monthly fiber plans start at 500Mbps with equal upload and download speeds. For most users, the 500 Mbps plan will be enough. If you want more bandwidth, you can go up to 750 Mbps or 1 Gig (Gbps). In many areas, you even have the option of 2 Gigs, which can handle any home internet need you can think of. Even the most elaborate smart home packed with streaming TVs and gaming devices will run with ease on 2 Gigs. Some of GoNetSpeed’s networks are still in the process of upgrading from DSL. If you do happen to be in one of those areas, GoNetSpeed is committed to transparency about what is possible for your internet connection. Your representative will talk to you about the difference, and what to expect from DSL. But if your first-tier offer from GoNetSpeed is 500 Mbps download speed, you can rest assured that you are getting fiber! DSL internet cannot approach that kind of speed.

Equipment, Installation and Bonus Features

4.0

Wi-Fi 6 router included with monthly plan price

You can count on fast Wi-Fi with no extra fees when you get a Wi-Fi 6 router included in your basic monthly price. The other advantage of using an ISP’s router is that your provider can help you more with technical issues if you need troubleshooting. ISPs can often manage your router remotely if they need to do any updates or a reset. Though there is technically a $100 installation fee, GoNetSpeed often waives it with various promotions. Much of the time, your installation will end up being free. You will have a service option called Worry-Free Wi-Fi that brings you a professional technician to install mesh extenders in your home. These extenders give you smooth and glitch-free all over the household. The extra mesh extenders cost $10/month, and the pro installation comes free with the service [4].

Customer Experience & Support

4.0

Impressive online review from users

GoNetSpeed is not large enough to have official scores from the national survey companies such as JD Power. However, we are very impressed by online user reviews for GoNetSpeed. It’s not that common for people to really love their internet providers, but you will read high praise on Reddit for GoNetSpeed. Here are a few examples from Connecticut customers [5]: “GoNetSpeed is the BEST, cheap bill, fiber, reliable so far. Been using them for a year, I’d never go back… Their installer was a good guy too.” Reddit User: BadDog EDN “Have and like GoNetSpeed. Haven’t encountered a con or any slow down periods. I also work from home.” Reddit User: Bandobras_Sadreams “Extremely fast, cheaper than anything else, minimal outages. Install team was professional and didn’t leave any messes.” Reddit User: dietchaos “Can’t say enough good things about GoNetSpeed. It’s only gone down for me once in a year and a half. I have faster speeds than anyone I know. All my gamer buddies are jealous. Price is completely reasonable.” Reddit User: cbdeane These reviews stand out in an industry where you usually hear a lot more complaints than raves. For the quality of their service and evidence of satisfied customers, we highly recommend GoNetSpeed if you can get their service in your area.

FAQ's

GoNetSpeed internet service is available in Alabama, Missouri, Maine, Vermont, Connecticut, New York, West Virginia, Pennsylvania, and Massachusetts.

Yes, GoNetSpeed’s fiber internet is so fast that any plan easily supports multiple devices for real-time gaming or heavy HD streaming.

No, you will have no data caps or required annual contracts with your GoNetSpeed plan.

When you order Worry-Free Wi-Fi, you get two mesh extenders to add strength to the advanced Wi-Fi 6 router that comes with your plan. A professional technician will install your mesh extenders in the ideal places to give you smooth, fast coverage all over your home.