Spectrum vs. EarthLink Internet Providers Compared

You are currently comparing:

Spectrum Vs EarthLink

Change providers
Rosslyn Elliott

Written by Rosslyn Elliott - Pub. Jul. 27, 2023 / Updated Oct. 16, 2024

You are currently comparing:

Spectrum Vs EarthLink

Change providers

Plans starting at: $50

Popular Package: INTERNET GIG

Download speeds up to: 1 Gbps

Connection Types: Cable

Call today & find the best Spectrum internet deals
1-844-534-0545

Plans starting at: $49.95

Popular Package: EarthLink Fiber 5Gx5G

Download speeds up to: 5 Gbps

Connection Types: Fiber

Call today & find the best EarthLink internet deals
1-844-534-0561

Spectrum Staff rating

4.2

Spectrum offers gigabit speeds and great bundle deals

Spectrum is one of the two largest internet service providers in the country. Like its rival Xfinity, Spectrum is a cable internet company that uses hybrid fiber-coaxial (HFC) technology. HFC brings you much faster speeds than old-fashioned coaxial cable internet. In select areas, Spectrum offers gigabit speeds up to 1000 Mbps. Spectrum’s promotional prices for new customers are very good, and still remain reasonable when your 12-month promotion ends. The company also offers outstanding bundling deals, with cell phone lines currently only about $30/month with your internet plan. Spectrum has two big advantages over Xfinity. Spectrum’s pricing is much simpler, and Spectrum has no data caps. That’s why we give Spectrum the edge after comparing the two biggest cable internet providers head-to-head.

PROS

Gigabit download speeds and a reputation for reliability Spectacular bundling prices for internet/cell phone/TV combos 24/7 customer service

Cons

Hybrid fiber coaxial (cable) is not as fast as the top fiber plans Slower upload speeds than fiber Not available in some rural or remote areas
Call today & find the best Spectrum internet deals
1-844-534-0545

EarthLink Staff rating

3.5

Earthlink is known for great customer service but higher initial prices

Earthlink’s chief difference from most other national ISPs is that Earthlink is a third-party seller. In other words, Earthlink is partnering with other major internet companies who actually provide the technology for your internet service. Your service through Earthlink might come from AT&T, CenturyLink, Frontier, Verizon, or Viasat. That means your type of connection through Earthlink can vary from super-fast fiber internet all the way to slower satellite internet. You will know which type of internet connection you are purchasing when you sign up for service. Just as with any other provider, you will have an idea of your approximate speed and performance when you buy. The catch is, you will pay more because Earthlink doesn’t own the networks it uses. Why would you choose a service that costs more? Well, Earthlink is known for very solid customer service in an industry that has historically struggled in that area [1]. And Earthlink offers service in less-populated areas without many other providers. That means there may be some places where Earthlink is one of your top options for internet speed or reliability.

PROS

Widespread coverage across the nation High ratings for customer service No data caps on fiber plans

Cons

As a 3rd party seller, tech outcomes will vary Prices are higher than most Plans vary significantly by region
Call today & find the best EarthLink internet deals
1-844-534-0561

Spectrum Pricing

4.2

Spectrum offers great initial deals, but bundling may be the best deal ever

Spectrum is a major player in internet service, with 30 million broadband subscribers [1]. Spectrum offers attractive promotional pricing, especially their first-tier internet plan at $50/month for up to 500 Mbps.

Spectrum offers unlimited data without caps

Spectrum offers a big price advantage because it has no hard data caps, unlike many other cable and DSL providers. If you’re a heavy-data-usage household (including remote workers, real-time gamers and streaming binge-watchers), having no data caps may be crucial for your budget. If you’re living by yourself and you watch a movie once a week, the absence of data caps won’t matter as much. But for a larger household, having no data caps will offer you peace of mind and a more predictable bill without overage charges.

Spectrum One, the bundle deal of the year?

In late 2022, Spectrum introduced a new bundle deal called Spectrum One that may just change your mind about your preferred internet service provider [2]. If you are an existing Spectrum customer, Spectrum will bundle their Spectrum Mobile cell phone service with your internet and charge you only about $30/month for a line with unlimited data. You can add more mobile service at the same price. Here’s another little secret: Spectrum Mobile service is currently provided by Verizon networks. So, if you have two cell phones on your bundle, you will be getting major mobile power and coverage but saving over $80/month off the price of two typical cell phone plans. We’re betting that’s enough to send many of us to Spectrum.
Call today & find the best Spectrum internet deals
1-844-534-0545

EarthLink Pricing

3.0

Earthlink will charge you more initially, but prices even out by the second or third year

Many internet service providers will offer you a great promotional price for a year or two, but then raise prices much higher. Earthlink will not offer you initial promotional prices, so their plans may initially give you sticker shock. For initial prices, Earthlink will charge you more for every type of internet service: fiber, fixed wireless, or satellite. But in some cases, over the course of a few years, you may even end up saving a little money with Earthlink. Only a head-to-head comparison of specific providers in your area will tell you, so check out our price plan comparisons using your zip code.

Pricing will also vary significantly based on your internet connection type

The biggest difference between Earthlink plans is whether your chosen plan has a data cap. Earthlink Fiber internet won’t have data caps. Earthlink satellite internet and fixed wireless (4G LTE or 5G) will have data caps. If you have a plan with data caps, you may end up having to buy extra data at the end of the month. Because of these unpredictable charges, satellite pricing and fixed wireless pricing for Earthlink are less stable than for their other plans. But here’s an unusual benefit of Earthlink Wireless Home Internet. Most Earthlink plans require a one-year contract, but Earthlink’s Wireless Home Internet plans do not require a contract [2].
Call today & find the best EarthLink internet deals
1-844-534-0561

Spectrum Reliability and Performance

4.5

Spectrum internet will rise to unprecedented speeds in next few years with up to 10/6 Gbps

In 2023, Spectrum was named by Speedtest® as the fastest internet provider in the United States for providing the highest average speed to customers [3]. Spectrum’s hybrid fiber-cable technology is already supplying 1000 Mbps speeds in some areas. Either way, HFC will give you faster, more reliable internet service than anything but fiber. Spectrum customers tend to report reliable, speedy performance. You don’t get glitching or freezing or network slowdowns in most cases. You’ll be well-equipped for gaming, videoconferencing, and HD streaming. On a personal note, I have been a Spectrum customer for three years, and my experience with their service has proven to be very smooth and reliable. But there’s even more innovation coming from Spectrum that will boost HFC performance to fiber-like speeds. If you sign up for Spectrum now, you’re going to get a major bandwidth boost in the next couple of years. Here’s the technical explanation with the specs. Spectrum’s upgrade to the DOCSIS 4.0 standard over the next three years will deliver a maximum 10 Gbps download/ 6 Gbps upload, which can rival any current fiber speeds. By 2025, 85% of Spectrum’s service footprint will have speeds of 5 Gbps download/1 Gbps upload [4]. Fiber has received some great press in the last few years. But hybrid fiber/cable networks like Spectrum’s may be about to have their day in the sun too.
Call today & find the best Spectrum internet deals
1-844-534-0545

EarthLink Reliability and Performance

3.5

Earthlink’s performance depends completely on the networks of major partners

One of Earthlink’s claims to fame is having “the largest network,” because Earthlink serves 90% of the United States [1]. The reality is that Earthlink does have a very large coverage area, but Earthlink does not own the networks in those areas. Differences between Earthlink’s partner networks will mean that your internet speed and performance will vary if you sign up with Earthlink. Just like Earthlink’s pricing, the quality of the service they can deliver depends on other providers. Most of the time, this works out fine because Earthlink partners with reputable ISPs. But Earthlink does not have control over your service, and that can be a disadvantage if something goes wrong. If you get Earthlink Fiber, you are probably going to be happy with your speed and reliability. Fiber is known for these advantages. Earthlink satellite or fixed wireless will often be too slow for real-timeactivities such as real-time gaming or videoconferencing. Reliability issues are going to be more likely with Earthlink’s satellite internet or Wireless Home Internet. Both satellite and wireless internet can be affected by weather. Fixed wireless can also slow down at peak times when thenetwork is congested with more traffic. Satellite internet tends to have high latency, which means a slight lag in the transmission of a signal. Latency is not noticeable for many internet activities but may affect real-time data transfer for gaming and videoconferencing.
Call today & find the best EarthLink internet deals
1-844-534-0561

Spectrum Equipment, Installation and Bonus Features

4.3

Advanced WiFi and low equipment fees increase appeal for Spectrum

Spectrum will provide you with a free modem and either a Wave 2 router or an advanced, WiFi 6 compatible router [5]. The Charter Red-Dot Design award-winning router can support up to 200 devices simultaneously. User controls allow you to manage which devices are connected and when, and Security Shield automatically blocks online threats. You can even manage your router and your home wireless devices from the Spectrum app on your phone, with no complicated log-in. The router will automatically switch channels to optimize your internet performance.

Spectrum offers low equipment fees

Spectrum equipment fees are standardized, very low, and easy to understand. Spectrum modems come free with your service, and Spectrum routers rent for $5/month. Simple, straightforward pricing, unlike the complicated equipment fee charts you have to read for other providers.

Spectrum installation fees

Spectrum’s installation fees are middle-of-the-road for the industry. Professional installation by a technician will cost you $59.99. You can self-install Spectrum too, with a $19.99 activation fee.
Call today & find the best Spectrum internet deals
1-844-534-0545

EarthLink Equipment, Installation and Bonus Features

3.0

Earthlink’s installation fees and equipment fees vary

We can't give a score for any kind of consistent pricing or equipment fees because of Earthlink's 3rd party seller business model. Earthlink’s lower rating from us in this category results from the lack of simple, freely available information on pricing and fees on their website, as well as their higher prices for equipment and installation. This lack of transparency is one of the weaknesses of the telecom industry. We recommend that Earthlink, along with other internet providers, begin to be much more straightforward about which services are available across the United States and how much they cost in each area. Satellite equipment will cost you considerably more if you buy it upfront, which is typical of satellite. Earthlink will offer you the option to rent the equipment if that is more feasible. Satellite equipment will come from Viasat, Earthlink’s satellite internet partner. Because Viasat’s equipment fees are $12.99/month or $299.99 prepaid, consumers should estimate that Earthlink’s fees for Viasat equipment will be similar or slightly higher [3]. Earthlink’s bonus services include Easy Tech for unlimited tech support at $9.95 a month. Earthlink Guardian provides parental monitoring, Earthlink Protect gives security protection, and Earthlink Online Backup will protect you from data loss.
Call today & find the best EarthLink internet deals
1-844-534-0561

Spectrum Experience & Support

3.8

Spectrum Customer Service available 24/7

Spectrum provides customer service by phone or online chat 24 hours a day, 7 days a week. Spectrum also provides an extensive online troubleshooting guide and how-to resource library. If you prefer in-person assistance, Spectrum supports brick-and-mortar stores across its coverage area. These physical locations can also be very handy when you want to exchange equipment. Your Spectrum plan will give you access to a helpful and comprehensive mobile app. The app allows you to check for outages, manage your account, and do almost anything you would do online or by phone. You can even manage your WiFi settings through the app.
Call today & find the best Spectrum internet deals
1-844-534-0545

EarthLink Experience & Support

4.5

Earthlink is known above all for superior customer service

When you research Earthlink online, you will see that Earthlink survives on its customer service. The company gets good, solid ratings for customer service, where many ISPs fall far short. That means that if you call Earthlink, odds are that you will be satisfied with what they do for you. There are just a couple of caveats to that recommendation. First, some customers report that their customer service has been routed to Earthlink’s partner providers, which removes the whole point of having Earthlink service if you’re seeking their brand of better customer service. Second, Earthlink acknowledged beginning to “reshore” its service in September 2021, which implicitly reveals that the company had offshored its customer service [4]. Offshoring customer service to foreign countries is not only potentially frustrating for the customer, but worse for U.S. workers. Many internet providers now base their customer service in the United States, and we hope Earthlink will be sure to provide its own customer support from within the country.
Call today & find the best EarthLink internet deals
1-844-534-0561

Spectrum FAQ's

To order or learn more, call the number on this page or visit SpectrumOnlineOffers.com.
Spectrum home internet is a reliable and fast internet service delivering high-speed internet connectivity to residential customers. Spectrum’s service uses hybrid fiber-coaxial technology (HFC). HFC is a broadband network that combines coaxial cable and fiber-optic line to create a connection that is faster than copper cable alone.
Spectrum Advanced WiFi is a feature offered by Spectrum that provides a stable and secure connection for all devices within your home network. It incorporates WiFi 6 technology, offering faster and more reliable wireless performance.
Installing Spectrum home internet is easy and convenient. You can pick up a self-install kit from a store or have it mailed to you. The kit includes a quick step-by-step guide to help you set up your Advanced WiFi.
You can manage your Spectrum home internet account, including your WiFi network, through the My Spectrum App. The app allows you to control connected devices, manage network settings, and access parental controls from anywhere.
No, Spectrum home internet does not impose data caps, monthly limits, or overage fees. You can enjoy unlimited internet usage without any additional charges.
Call today & find the best Spectrum internet deals
1-844-534-0545

EarthLink FAQ's

To order or learn more, call the number on this page or visit EarthlinkDeals.com.
Earthlink provides a variety of internet technologies in different regions. Earthlink’s offerings include fiber and DSL connections, with fiber providing much higher speeds than DSL. Earthlink is a third-party provider, which means they are using infrastructure owned by other companies to manage your internet service. The infrastructure they use varies from location to location.
If you have any inquiries or need assistance, you can easily contact Earthlink's customer service. They offer multiple channels of support, including phone, email, and online chat on their website. Their dedicated team is ready to help you with any concerns you may have. Earthlink is known for having one of the best customer support systems in the industry.
No, Earthlink does not impose data caps on their fiber and DSL internet plans. You can enjoy unlimited data usage without worrying about additional charges or restrictions on your internet usage.
Earthlink’s installation fee will vary based on your internet type. The fee is often between $40 and $80, which is lower than some competitors’ fees.
To check the availability of Earthlink internet in your area, simply enter your zip code here at CompareInternet.com. You can find out if Earthlink services are accessible in your location and determine the best internet plan for your needs. Because Earthlink uses the infrastructure of other ISPs, they have wide availability in 48 states.
Yes, Earthlink will support your home Wi-Fi. Earthlink supplies a Wi-Fi modem combo that will ensure compatibility.
Call today & find the best EarthLink internet deals
1-844-534-0561

Spectrum Internet Plans

PlanService TypeDownload SpeedMonthly Price
Exclusively for Spectrum Internet customers: One line of Unlimited Mobile included for a full year.
INTERNET GIGCable InternetUp to 1,000 Mbps Only $70
*Offers and availability may vary by location and are subject to change. Read more
Exclusively for Spectrum Internet customers: One line of Unlimited Mobile included for a full year.
Internet PremierCable InternetUp to 500 Mbps Only $50
*Offers and availability may vary by location and are subject to change. Read more
Call today & find the best Spectrum internet deals
1-844-534-0545

EarthLink Internet Plans

PlanService TypeDownload SpeedMonthly Price
EarthLink Fiber 5Gx5GFiber InternetUp to 5,000 Mbps Only $189.95
*Offers and availability may vary by location and are subject to change.
EarthLink Fiber 2Gx2GFiber InternetUp to 2,000 Mbps Only $129.95
*Offers and availability may vary by location and are subject to change.
EarthLink Fiber 1Gx1GFiber InternetUp to 1,000 Mbps Only $79.95
*Offers and availability may vary by location and are subject to change.
EarthLink Fiber 300Mx300MFiber InternetUp to 300 Mbps Only $49.95
*Offers and availability may vary by location and are subject to change.
EarthLink Fiber 100Mx100MFiber InternetUp to 100 Mbps Only $59.95
*Offers and availability may vary by location and are subject to change.
EarthLink Fiber 500Mx500MFiber InternetUp to 500 Mbps Only $64.95
*Offers and availability may vary by location and are subject to change.
Call today & find the best EarthLink internet deals
1-844-534-0561

Spectrum Customers Review

4.2
Pricing
4.2
4.5
Reliability & Performance
4.5
4.3
Equipment, Installation & Features
4.3
3.8
Customer Experience & Support
3.8
4.2
Overall Rating
4.2
Herrica P
2.0
from Lexington, on October 2024
Spectrum Internet glitching buffering and over priced
Charles Marsh
1.3
from Suffolk, on October 2024
Lengthy outages, over priced, poor customer service, failure to provide equal pricing with promotional fees for existing customers.
Jodi Arbelius
1.3
from Palmer, on October 2024
Just RIDICULOUS PRICES. OUTRAGEOUS!!! Very extremely dissatisfied
CC C
3.3
from Inverness, on October 2024
I am looking for an internet provider that I can rely on.
Karin S
2.0
from Arundel, on October 2024
Spectrum is really high in pricing and they don’t do any promotions for customers that already have their service. It’s really a shame that they don’t take care of their loyal customers.
Call today & find the best Spectrum internet deals
1-844-534-0545

EarthLink Customers Review

3.0
Pricing
3.0
3.5
Reliability & Performance
3.5
3.0
Equipment, Installation & Features
3.0
4.5
Customer Experience & Support
4.5
3.5
Overall Rating
3.5
Brian Wick
1.0
from Springfield, on October 2024
I decided to try Earthlink as I am at least average tech savvy and did not mind that they would just mail me a box with instructions on connecting. In any event, I saw they had a service guarantee. I followed the install instructions to the letter, but no matter where I moved the device I still only received a blinking blue light, never a single green light showing some connectivity. I concluded that my apartment was not able to receive the signal from the tower. I then proceeded to call to cancel the service (unable to cancel on the app directly it seems, hmm). The customer service person was rude, talking over me multiple times until I called out their behavior and began talking over them. They insisted that I allow them to centrally activate my device. I told them I had no confidence in the service since I was not able to get a single green bar showing any sign of connectivity potential, and the fact that they can temporarily boost power to activate my device was not reassuring. I wanted to avoid an activated device that nevertheless could not receive the internet signal under normal conditions. I then cancelled the service over the phone, even as the representative admonished me for not letting them activate the device, and warned me that the $85 is nonrefundable. I then had to (successfully) dispute the charge, and got all my money back as the credit card company agreed that Earthlink did not provide the service they promised, and tried to not honor their guarantee. So a fair bit of time wasted, and if you cannot get a single green bar yourself I recommend you dispute the service like I did. Or better, try all other options first—to save yourself time and frustration dealing with indignant and self-righteous customer service representatives. I hope this review saves you time and effort!
Steve B
1.5
from Bishopville, SC on August 2023
This company sucks
Regina C
5.0
from Memphis, TN on July 2023
Love it!
Regina C
5.0
from Memphis, TN on July 2023
Love it!
Mallory R
5.0
from Rocky Mount, NC on July 2023
N/a
Call today & find the best EarthLink internet deals
1-844-534-0561