Plans starting at: $24.99
Popular Package: 2 Gig
Download speeds up to: 2 Gbps
Connection Types: Fiber & DSL
Call today & find the best Windstream internet deals
1-833-718-3922
Plans starting at: $49.95
Popular Package: EarthLink Fiber 5Gx5G
Download speeds up to: 5 Gbps
Connection Types: Fiber
Call today & find the best EarthLink internet deals
1-844-534-0561Windstream Staff rating
Kinetic by Windstream offers fast, reliable fiber
Kinetic by Windstream currently serves about 1.2 million customers in 18 states [1]. Kinetic provides fiber internet with blazing-fast, symmetrical speeds that will equip you for anything you want to do online [2]. Kinetic’s fiber internet offerings regularly go to speeds up to 2000 Mbps, which is far faster internet speed than most households need! In select areas, the speeds even rise to 8000 Mbps. Kinetic by Windstream also offers decent prices given the high speeds you will get from their fiber connection. Most customer reviews online indicate that users are pleased with their Kinetic fiber service.PROS
Fast fiber at good prices No data caps, no contracts Kinetic is building out fiber infrastructure quickly
Cons
Fiber is less available in rural areas Extra fee for equipment rental Prices rise after promotional rates expire
Top cities with Windstream availability
Call today & find the best Windstream internet deals
1-833-718-3922EarthLink Staff rating
Earthlink is known for great customer service but higher initial prices
Earthlink’s chief difference from most other national ISPs is that Earthlink is a third-party seller. In other words, Earthlink is partnering with other major internet companies who actually provide the technology for your internet service. Your service through Earthlink might come from AT&T, CenturyLink, Frontier, Verizon, or Viasat. That means your type of connection through Earthlink can vary from super-fast fiber internet all the way to slower satellite internet. You will know which type of internet connection you are purchasing when you sign up for service. Just as with any other provider, you will have an idea of your approximate speed and performance when you buy. The catch is, you will pay more because Earthlink doesn’t own the networks it uses. Why would you choose a service that costs more? Well, Earthlink is known for very solid customer service in an industry that has historically struggled in that area [1]. And Earthlink offers service in less-populated areas without many other providers. That means there may be some places where Earthlink is one of your top options for internet speed or reliability.PROS
Widespread coverage across the nation High ratings for customer service No data caps on fiber plans
Cons
As a 3rd party seller, tech outcomes will vary Prices are higher than most Plans vary significantly by region
Top cities with EarthLink availability
Call today & find the best EarthLink internet deals
1-844-534-0561Windstream Pricing
Pricing is simple and transparent for fiber plans from Kinetic by Windstream
Kinetic’s fiber internet prices are posted clearly for the whole world to see on their website. As soon as you click through to the state you live in, you will see prices posted, and those prices are consistent across states. We appreciate this transparency in pricing, which is not common among internet providers. Kinetic by Windstream does not set data caps or require you to sign annual contracts for internet plans. That means you will not face unexpected overage charges or early termination fees. The first tier plan starts at 24.99 for 100. Kinetic’s monthly plan prices are not as low as those offered by some other fiber providers, but many customers will be willing to pay for these symmetrical fiber upload and download speeds. There is an equipment rental fee, but you may use your own router instead. You also have the option to purchase an additional advanced internet security plan, but the purchase is not required.Call today & find the best Windstream internet deals
1-833-718-3922EarthLink Pricing
Earthlink will charge you more initially, but prices even out by the second or third year
Many internet service providers will offer you a great promotional price for a year or two, but then raise prices much higher. Earthlink will not offer you initial promotional prices, so their plans may initially give you sticker shock. For initial prices, Earthlink will charge you more for every type of internet service: fiber, fixed wireless, or satellite. But in some cases, over the course of a few years, you may even end up saving a little money with Earthlink. Only a head-to-head comparison of specific providers in your area will tell you, so check out our price plan comparisons using your zip code.Pricing will also vary significantly based on your internet connection type
The biggest difference between Earthlink plans is whether your chosen plan has a data cap. Earthlink Fiber internet won’t have data caps. Earthlink satellite internet and fixed wireless (4G LTE or 5G) will have data caps. If you have a plan with data caps, you may end up having to buy extra data at the end of the month. Because of these unpredictable charges, satellite pricing and fixed wireless pricing for Earthlink are less stable than for their other plans. But here’s an unusual benefit of Earthlink Wireless Home Internet. Most Earthlink plans require a one-year contract, but Earthlink’s Wireless Home Internet plans do not require a contract [2].Call today & find the best EarthLink internet deals
1-844-534-0561Windstream Reliability and Performance
Windstream offers multigigabit fiber speeds
Fiber internet will give you the fastest and most reliable internet connection on the market, hands down. Windstream even has an 8 Gigabit (8000 Mbps) option available to over 400,000 households [3]. The question is, who exactly needs 8 Gigs of symmetrical internet speed? Right now, 8 Gigs is excessive speed for most residential internet users. 1 Gig will more than supply all the bandwidth that most homes need. Even very large households with multiple devices all streaming or gaming simultaneously don’t usually need more than 1 Gig, thanks to the symmetrical speeds of fiber internet. For now, then, 8 Gigs may not be a speed that gets a lot of takers. But in the future, as virtual reality (VR) and assisted reality (AR) become more common, that massive bandwidth may be more useful.Call today & find the best Windstream internet deals
1-833-718-3922EarthLink Reliability and Performance
Earthlink’s performance depends completely on the networks of major partners
One of Earthlink’s claims to fame is having “the largest network,” because Earthlink serves 90% of the United States [1]. The reality is that Earthlink does have a very large coverage area, but Earthlink does not own the networks in those areas. Differences between Earthlink’s partner networks will mean that your internet speed and performance will vary if you sign up with Earthlink. Just like Earthlink’s pricing, the quality of the service they can deliver depends on other providers. Most of the time, this works out fine because Earthlink partners with reputable ISPs. But Earthlink does not have control over your service, and that can be a disadvantage if something goes wrong. If you get Earthlink Fiber, you are probably going to be happy with your speed and reliability. Fiber is known for these advantages. Earthlink satellite or fixed wireless will often be too slow for real-timeactivities such as real-time gaming or videoconferencing. Reliability issues are going to be more likely with Earthlink’s satellite internet or Wireless Home Internet. Both satellite and wireless internet can be affected by weather. Fixed wireless can also slow down at peak times when thenetwork is congested with more traffic. Satellite internet tends to have high latency, which means a slight lag in the transmission of a signal. Latency is not noticeable for many internet activities but may affect real-time data transfer for gaming and videoconferencing.Call today & find the best EarthLink internet deals
1-844-534-0561Windstream Equipment, Installation and Bonus Features
Equipment fee is optional, installation is free
Kinetic charges about $10 a month to rent a Kinetic router, with free installation included. But you can also use your own router if you want to skip the fee. Just make sure that if you buy your own, though, the router is compatible. Be aware that ISPs also cannot provide tech support for customers’ personal routers. Kinetic also offers a Wi-Fi management tool for their own gateway that will allow you to change your settings without all the hassle of logging in to your router online. A Whole Home Wi-Fi tech installation comes free with all the fiber plans.Call today & find the best Windstream internet deals
1-833-718-3922EarthLink Equipment, Installation and Bonus Features
Earthlink’s installation fees and equipment fees vary
We can't give a score for any kind of consistent pricing or equipment fees because of Earthlink's 3rd party seller business model. Earthlink’s lower rating from us in this category results from the lack of simple, freely available information on pricing and fees on their website, as well as their higher prices for equipment and installation. This lack of transparency is one of the weaknesses of the telecom industry. We recommend that Earthlink, along with other internet providers, begin to be much more straightforward about which services are available across the United States and how much they cost in each area. Satellite equipment will cost you considerably more if you buy it upfront, which is typical of satellite. Earthlink will offer you the option to rent the equipment if that is more feasible. Satellite equipment will come from Viasat, Earthlink’s satellite internet partner. Because Viasat’s equipment fees are $12.99/month or $299.99 prepaid, consumers should estimate that Earthlink’s fees for Viasat equipment will be similar or slightly higher [3]. Earthlink’s bonus services include Easy Tech for unlimited tech support at $9.95 a month. Earthlink Guardian provides parental monitoring, Earthlink Protect gives security protection, and Earthlink Online Backup will protect you from data loss.Call today & find the best EarthLink internet deals
1-844-534-0561Windstream Experience & Support
Kinetic by Windstream improves its customer experience
Kinetic scored just lower than average for customer satisfaction on the 2023 J.D. Power Residential Internet Service Provider Satisfaction Study [4]. However, the five-year trend for Windstream shows a general upward trend in customer reviews and scores. It’s not completely surprising that Kinetic by Windstream would rise rapidly in the ratings since they switched their technology to 100% fiber internet. In general, fiber providers rank highest in customer satisfaction. Kinetic by Windstream also offers all the usual amenities of a major ISP for customer service. Customers can chat online with a rep or call by phone for billing or technical support. Phone hours are open six days a week for billing support and seven days a week for tech support [5]. Overall, we recommend fiber internet from Kinetic by Windstream. This provider will give you a reliable, strong, and super-fast connection.Call today & find the best Windstream internet deals
1-833-718-3922EarthLink Experience & Support
Earthlink is known above all for superior customer service
When you research Earthlink online, you will see that Earthlink survives on its customer service. The company gets good, solid ratings for customer service, where many ISPs fall far short. That means that if you call Earthlink, odds are that you will be satisfied with what they do for you. There are just a couple of caveats to that recommendation. First, some customers report that their customer service has been routed to Earthlink’s partner providers, which removes the whole point of having Earthlink service if you’re seeking their brand of better customer service. Second, Earthlink acknowledged beginning to “reshore” its service in September 2021, which implicitly reveals that the company had offshored its customer service [4]. Offshoring customer service to foreign countries is not only potentially frustrating for the customer, but worse for U.S. workers. Many internet providers now base their customer service in the United States, and we hope Earthlink will be sure to provide its own customer support from within the country.Call today & find the best EarthLink internet deals
1-844-534-0561Windstream FAQ's
To order or learn more, call the number on this page or visit WindstreamOffers.com.
You can get Kinetic fiber internet in 18 states: Alabama, Arkansas, Florida, Georgia, Iowa, Kentucky, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina and Texas.
No, Kinetic does not place data caps on their internet plans.
Yes, you can use your own router. Just check in advance with Windstream to be sure your specs are compatible with your planned service.
Windstream is a large company, and Kinetic is the brand for Windstream’s high-speed internet service. When you are talking about internet service, Windstream and Kinetic could describe “the same thing” because Kinetic is a Windstream brand.
Call today & find the best Windstream internet deals
1-833-718-3922EarthLink FAQ's
To order or learn more, call the number on this page or visit EarthlinkDeals.com.
Earthlink provides a variety of internet technologies in different regions. Earthlink’s offerings include fiber and DSL connections, with fiber providing much higher speeds than DSL. Earthlink is a third-party provider, which means they are using infrastructure owned by other companies to manage your internet service. The infrastructure they use varies from location to location.
If you have any inquiries or need assistance, you can easily contact Earthlink's customer service. They offer multiple channels of support, including phone, email, and online chat on their website. Their dedicated team is ready to help you with any concerns you may have. Earthlink is known for having one of the best customer support systems in the industry.
No, Earthlink does not impose data caps on their fiber and DSL internet plans. You can enjoy unlimited data usage without worrying about additional charges or restrictions on your internet usage.
Earthlink’s installation fee will vary based on your internet type. The fee is often between $40 and $80, which is lower than some competitors’ fees.
To check the availability of Earthlink internet in your area, simply enter your zip code here at CompareInternet.com. You can find out if Earthlink services are accessible in your location and determine the best internet plan for your needs. Because Earthlink uses the infrastructure of other ISPs, they have wide availability in 48 states.
Yes, Earthlink will support your home Wi-Fi. Earthlink supplies a Wi-Fi modem combo that will ensure compatibility.
Call today & find the best EarthLink internet deals
1-844-534-0561Windstream Sources
[1] Dgtlinfra.com. "Top 125 Internet Providers in the U.S." [2] FierceTelecom.com. "Windstream Claims to Be Largest 8-Gig Provider in U.S." [3]Â FierceNetwork.com. "Windstream Claims to Be Largest 8-Gig Provider." [4]Â JDPower.com. "2023 U.S. Residential Internet Service Provider Satisfaction Study." [5]Â Windstream.com. "Support."
Call today & find the best Windstream internet deals
1-833-718-3922EarthLink Sources
[1] Earthlink.net. "Internet Near Me."
[2] Earthlink.net. "Wireless Home Internet."
[3] Viasat.com. "Disclaimers."
[4]PR Newswire.com. "Earthlink Expands Customer Service Division."
Call today & find the best EarthLink internet deals
1-844-534-0561Windstream Accolades
Call today & find the best Windstream internet deals
1-833-718-3922Windstream Internet Plans
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1-833-718-3922EarthLink Internet Plans
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1-844-534-0561Windstream Customers Review
Pricing
4.0
Reliability & Performance
4.5
Equipment, Installation & Features
4.2
Customer Experience & Support
4.0
Overall Rating
4.2
Darla Barnard
from Denton, on November 2024
Price is to high.
Michael B
from Florahome, FL on December 2023
Representative on phone was very helpful and install went smoothly.
Lyndsey M
from Chickamauga, GA on August 2023
Service has been reliable in our rural area.
Elias F
from Dawsonville, GA on August 2023
.
Stetson M
from Calvert City, KY on August 2023
Good service nice people, just slow in our area
Call today & find the best Windstream internet deals
1-833-718-3922EarthLink Customers Review
Pricing
3.0
Reliability & Performance
3.5
Equipment, Installation & Features
3.0
Customer Experience & Support
4.5
Overall Rating
3.5
Brian Wick
from Springfield, on October 2024
I decided to try Earthlink as I am at least average tech savvy and did not mind that they would just mail me a box with instructions on connecting. In any event, I saw they had a service guarantee. I followed the install instructions to the letter, but no matter where I moved the device I still only received a blinking blue light, never a single green light showing some connectivity. I concluded that my apartment was not able to receive the signal from the tower. I then proceeded to call to cancel the service (unable to cancel on the app directly it seems, hmm). The customer service person was rude, talking over me multiple times until I called out their behavior and began talking over them. They insisted that I allow them to centrally activate my device. I told them I had no confidence in the service since I was not able to get a single green bar showing any sign of connectivity potential, and the fact that they can temporarily boost power to activate my device was not reassuring. I wanted to avoid an activated device that nevertheless could not receive the internet signal under normal conditions. I then cancelled the service over the phone, even as the representative admonished me for not letting them activate the device, and warned me that the $85 is nonrefundable. I then had to (successfully) dispute the charge, and got all my money back as the credit card company agreed that Earthlink did not provide the service they promised, and tried to not honor their guarantee. So a fair bit of time wasted, and if you cannot get a single green bar yourself I recommend you dispute the service like I did. Or better, try all other options first—to save yourself time and frustration dealing with indignant and self-righteous customer service representatives. I hope this review saves you time and effort!
Steve B
from Bishopville, SC on August 2023
This company sucks
Regina C
from Memphis, TN on July 2023
Love it!
Regina C
from Memphis, TN on July 2023
Love it!
Mallory R
from Rocky Mount, NC on July 2023
N/a
Call today & find the best EarthLink internet deals
1-844-534-0561
